Please take the time to read the following information carefully so that you fully understand our views and practices regarding your personal data and how we will use it. You must be over 18 years old to use our Site.
1. WHO DOES THIS PRIVACY POLICY APPLY TO?
This privacy policy applies to people who,
Other than in relation to answers you choose to give in response to surveys, under this privacy policy, we do not collect any personal data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, or genetic and biometric data. Nor do we collect any information about criminal convictions and offenses.
(Note that if you donate at one of our facilities, some of the above information relating to your health, gender, sexual orientation and other matters will be collected in order to meet government regulations intended to ensure the safety of the blood supply. To prepare for your possible donation, we collect certain health information when you complete the Donor Pre-Screening form. We may also collect data about race, ethnicity, smoking status, medications you have used, and similar types of information related to your donation for scientific research purposes. However, before we ask for any type of sensitive personal data, you will be informed and asked to consent to the collection.)
This Site is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
2. WHO WE ARE AND OUR DPOBiological Specialty Company (BSC) is committed to being responsible custodians of the information you provide us and the information we collect in the course of operating our business. We are part of the BioIVT group of companies and you can learn more about us here. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
We have appointed a data protection officer (DPO) for you to contact if you have any questions regarding this privacy policy or our data protection practices. You can contact our DPO at privacy@bioivt.com or via PO BOX 770 Hicksville, NY 11802 (please mark the envelope ‘Data Protection Officer’).
3. ABOUT THIS POLICY
By using our Site, you accept the practices described in this Policy.
This Policy is effective on and from June 29, 2022. We may amend this Policy at any time, and whenever we do so we will notify you by posting a revised version on our Site or emailing you. Please review this Policy each time you visit our Site as it may have been updated since your last visit.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us (see Who we are and our DPO). If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
4. VISITORS TO OUR SITEPersonal data we collect: With regard to each of your visits to our Site, we will automatically collect:
We also collect, use and share Aggregated Data such as statistical or demographic data for any lawful purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate information about how you use our Site to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
We may use various methods and technologies to store or collect usage information (Tracking Technologies). This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. A few of the Tracking Technologies used on the Site, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):
Cookies: A cookie is a file placed on a device to uniquely identify your browser or to store information on your Device. Our Site(s) may use HTTP cookies, HTML5 cookies, Flash cookies and other types of cookie technology to store information on local storage. You can read more about how we use cookies in our Cookie Policy at Cookie Policy. You can enable or disable cookies by modifying the settings in your browser. You can find out how to do this, and find more information on cookies, at allaboutcookies.org. Please note that if you have turned off all cookies, some features of the Services may not be available to you or otherwise function as intended.
Using your personal data: We will use this information for the following legitimate interests (whether ours or a third party’s):
We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to do so by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us (see Who we are and our DPO).
Sharing your personal data: We will only share personal data with third parties in the following instances:
To the extent required by law, we require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your rights: If you are a resident of California and have questions about your rights with respect to your personal data, please see the section entitled “Notice to California Residents."
5. MAKING INQUIRIES AND REQUESTING OTHER INFORMATION ABOUT DONATING BIOLOGICAL MATERIALS/PROVIDING DONOR SCREENING INFORMATIONPersonal data we collect: When you make enquiries about donating biological materials for research/provide donor screening information:
We may also collect:
Using your personal data: You provide when you make inquiries about donating biological materials for research/provide donor screening information:
We will use this information you provide for the following legitimate interests,
We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us (see Who we are and our DPO).
Sharing your personal data: We share only share your personal data with the following third-parties:
To the extent required by law, we require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your rights: If you have questions about your rights with respect to your personal data, please see the section entitled Your Rights below. If you are a resident of California and have questions about your rights with respect to your personal data, please see the section entitled “Notice to California Residents”.
If you have also visited our Site, please see Visitors to our Site to understand how personal data collected when you visit our Site is used.
6. ENTERING COMPETITIONS, PROMOTIONS OR GIVEAWAYS / COMPLETING SURVEYS AND GIVING FEEDBACKPersonal data we collect: If you enter any of our competitions, promotions or giveaways, or complete a survey or otherwise give us feedback, we will hold (as applicable) your name, email address, phone number, location, and any other details you give us (including the details you complete if you use a form on our Site to contact us, the details you complete on entry, survey and feedback forms, and any other information you choose to give us). We will not collect any personal data about you if our surveys or feedback forms are being run on an anonymous basis.
Using your personal data: We will use personal data you have provided to us when you enter any of our competitions, promotions or giveaways to perform the contract we are about to enter into or have entered into with you.
We will use information you give us when you complete surveys or otherwise give us feedback for the following legitimate interests (whether ours or a third party’s) (as applicable):
We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us (see Who We Are and Our DPO).
Sharing your personal data: We will only share personal data with the following third parties:
To the extent required by law, we require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your rights: If you have questions about your rights with respect to your personal data, please see the section entitled Your Rights below. If you are a resident of California and have questions about your rights with respect to your personal data, please see the section entitled “Notice to California Residents”.
If you have also visited our Site, please see Visitors to Our Site to understand how personal data collected when you visit our Site is used.
7. YOUR RIGHTS
If you are a resident of California and have questions about your rights with respect to your personal data, please see the section entitled “Notice to California Residents”.
In relation to personal data we hold about you, you have the right to:
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you would like to exercise any of these rights, please contact us (see Who we are and our DPO).We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one calendar month (starting from the day after we receive your request). Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
8. NOTICE TO CALIFORNIA RESIDENTS
This section only applies to users of our services who reside in the State of California and is intended to describe our practices and your rights under the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”) (collectively, the “CCPA/CPRA”).
For purposes of this Notice to California Residents, the term “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include (i) publicly available information that is made available from federal, state, or local government records, (ii) lawfully obtained, truthful information that is a matter of public concern; (iii) information that we have a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media, or by the consumer; (iv) information made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience; (v) information collected in a clinical trial or other biomedical research study subject to, or conducted in accordance with, applicable regulations or guidelines on the protection of human subjects; (vi) donor information collected and maintained by us in compliance with the California Confidentiality of Medical Information Act (CMIA); or (vii) anonymized or aggregated data that cannot be used to identify you.
California privacy rights. California residents have the right to: (i) request additional disclosures about the personal information we collect, use, disclose, sell and share; (ii) request access to and deletion of your personal information, subject to certain exceptions; (iii) opt out of the sale and sharing of your personal information; (iv) correct inaccurate personal information that we maintain about you; (v) limit the use and disclosure of sensitive personal information and (vi) obtain a copy of your personal information. We will not discriminate against you for exercising any of these rights, for example, by charging a different price or denying goods or services. However, we may charge a different price or rate or provide a different level or quality of goods or services when that difference is reasonably related to the value provided to us by the data.
Methods for submitting requests. If you wish to exercise any of these rights, please email privacy@bioivt.com with the phrase “California Privacy Rights” in the subject line. You may also send a postcard to us at BioIVT LLC, PO BOX 770 Hicksville, NY 11802 (please mark the envelope ‘Data Protection Officer’) or call us toll-free at (888) 488-3232. We will review your request and respond accordingly. The rights described herein are not absolute, and we reserve all of our rights available to us at law in this regard. Additionally, if we retain your personal information only in de-identified form, we will not attempt to re-identify your data in response to a California privacy rights request.
If you make a request related to personal information about you, you will be required to supply a valid means of identification as a security precaution. We will verify your identity with a reasonably high degree of certainty using the following procedure where feasible: we will match identifying information you provide when making the request to the personal information maintained by us, or use a third-party identity verification service. If it is necessary to collect additional information, we will use the information only for verification purposes and will delete it as soon as practicable after complying with your request. For requests related to particularly sensitive information, we may require additional proof of your identity.
If you make a California privacy rights request through an authorized agent, we will require written proof that the agent is authorized to act on your behalf.
We will process your request within the timeframe provided by applicable law.
Additional Disclosures.
Sharing or Sale of Personal Information. Note that we do not generally sell or share information as the terms “sell” and
share” are traditionally understood. We do not sell or share personal information (including de-identified personal information) to third parties for money. During the past 12 months, we may have engaged in delivering online advertising that was tailored to your interests, but we did not disclose data that would identify you by name, address, or phone number. To the extent “sale” or “share” under the CCPA/CPRA is interpreted to include advertising technology activities such as those disclosed here and in our Privacy Policy as a “sale” or “sharing,” we will comply with applicable law, including the CCPA/CPRA, as to such activity. As described herein, you have the right to opt-out of the “sale” or “sharing” of your personal information. Additionally, you should know that the CCPA/CPRA prohibits third parties to whom we “sell” or “share” personal information from reselling or re-sharing it, unless you have received explicit notice and an opportunity to opt-out of further sales or sharing.
Any personal data subject to this Policy, including personal information as defined under the CCPA/CPRA, is kept for so long as we are required for the purposes set out in the Policy, or as long as we are legally required or permitted to retain such information. When deciding how long to retain your personal information, we take into account our legal and regulatory obligations, the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information described above and whether we can achieve those purposes through other means. We may also retain your personal information to investigate or defend against potential legal claims in accordance with the limitation periods of countries where legal action may be brought.
10. HOW WE PROTECT YOUR PERSONAL DATATo help protect the privacy of personal data you transmit, we maintain physical, technical and administrative safeguards and, to the extent required by law, require the same of any third parties we share your personal data with. Any payment transactions will be encrypted. We update and test our security technology on an ongoing basis. In addition, we train our staff about the importance of confidentiality and maintaining the privacy and security of your personal data.
As you will be aware the transmission of information via the internet is not completely secure. Although we will take measures to protect your personal data, as described above, no security measures are perfect and we cannot guarantee the security of your personal data transmitted to our Site or otherwise provided to us; any transmission is at your own risk.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable data protection authority of a breach where we are legally required to do so.
11. MARKETING AND NOTIFICATIONSWe strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. To opt out of marketing communications, see Opting out below.
Donation Notifications: We may, with your opt-in through an online or paper form submission, contact you via SMS text message or email, regarding your eligibility to donate either because the required wait period between biological material donations (e.g. whole blood) has ended, or because we have a special donation program for which we believe you may be qualified. We will not contact you for non-donation related items.
Test Results: We may contact you, when required, to share information resulting from the viral testing done on blood/plasma that you have previously donated. Contacting you to provide you with the viral test information on your previous donation(s) is required by various governmental entities and you may not opt-out of it.
Third-party marketing: We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out: You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us (see Who we are and our DPO) any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided us because of a product/service purchase, product/service experience or other transactions. Please note that if you ask us not to contact you by email at a certain email address, we will retain a copy of that email address on a “suppression list” to comply with your no-contact request.
To opt out from all future communications (with the exception of the requirement to share viral test results) or to submit a request to access, modify, or delete your personal data, please email privacy@bioivt.com.
12. LINKS TO THIRD-PARTY WEBSITES
Our Site may, from time to time, contain links to and from the websites of third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Our Site uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to "like" or share information from our Site through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your Site visit to your personal data.
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